Terms & Conditions – PRV Perfumes
Last Updated: May 2026
Welcome to PRV Perfumes. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.
1. General Information
This website is operated by PRV Perfumes. Throughout the site, the terms “we”, “us”, and “our” refer to PRV Perfumes.
By visiting our website and/or purchasing from us, you agree to these Terms & Conditions, including any additional policies referenced herein.
2. Products
We specialize in premium perfumes and fragrances.
- Product images are for illustrative purposes only.
- Actual packaging may vary slightly.
- Fragrance descriptions are provided to help customers understand the scent profile, but personal preferences may vary.
- Availability is subject to stock levels.
3. Pricing and Payment
- All prices are displayed in AED (United Arab Emirates Dirhams).
- Prices include VAT where applicable.
- We reserve the right to change prices at any time without prior notice.
- Payments are processed securely through trusted payment gateways.
Accepted payment methods may include:
- Credit/Debit Cards
- Apple Pay
- Google Pay
- Cash on Delivery (if available)
4. Order Confirmation
Once your order is placed, you will receive an email confirmation.
We reserve the right to:
- Cancel any order.
- Limit quantities purchased.
- Request additional verification if necessary.
If an order is canceled after payment, a full refund will be issued.
5. Shipping and Delivery
We currently deliver within the United Arab Emirates and selected GCC countries.
UAE Delivery
- Standard delivery: 1–3 business days.
GCC Delivery
- Delivery times vary by destination.
Important notes:
- Delivery times are estimates only.
- Delays may occur due to customs, weather, or courier issues.
- Customers are responsible for providing accurate delivery details.
6. Returns and Refunds
Due to the nature of fragrance products and hygiene considerations, opened or used perfumes cannot be returned.
Returns are accepted only if:
- The item arrives damaged.
- The wrong item is delivered.
- The product is defective.
To request a return:
- Contact us within 48 hours of delivery.
- Provide your order number and photos of the issue.
Approved refunds will be processed to the original payment method within 7–14 business days.
7. Exchange Policy
Exchanges are available only for:
- Damaged items.
- Incorrect items received.
8. Intellectual Property
All content on this website, including:
- Logos
- Images
- Product descriptions
- Graphics
- Text
is the property of PRV Perfumes and may not be copied, reproduced, or distributed without written permission.
9. Limitation of Liability
PRV Perfumes shall not be liable for:
- Allergic reactions or sensitivities to fragrance ingredients.
- Indirect or consequential damages.
- Delivery delays caused by third parties.
Customers are advised to review ingredients and discontinue use if irritation occurs.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy.
We do not sell or share customer data with third parties except as necessary to process orders and deliveries.
11. Promotions and Discounts
- Promotional offers are subject to specific terms.
- Discounts cannot be combined unless stated otherwise.
- We reserve the right to modify or cancel promotions at any time.
12. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates.
Any disputes shall be subject to the exclusive jurisdiction of UAE courts.
13. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
PRV Perfumes
Website: www.prv-perfumes.com
Email: info@prv-perfumes.com
Phone: +971 XX XXX XXXX
United Arab Emirates
14. Changes to Terms
We reserve the right to update these Terms & Conditions at any time.
Changes will be effective immediately upon posting on this page.